Shipping and Returns

Shipping and Delivery Info:

NEW ZEALAND

Shipping is FREE to everywhere in New Zealand (even if you're rural!). 

Delivery is available anywhere in New Zealand and are sent in tracked couriers. Please allow 3-5 working days for delivery of your new hip bag (unless you are rural, you may have to wait a little longer - sorry!).

No PO Box addresses please - we can only send to physical addresses.

 AUSTRALIA

Shipping is $5 to everywhere in Australia (even if you're rural!). If you buy more than - it goes up a wee bit, but not that much.

Delivery is available anywhere in Australia. Please allow 2 weeks for delivery of your new hip bag (unless you are rural, you may have to wait a little longer - sorry!).

These deliveries are UNTRACKED. If you would like it tracked, please get in touch with us and we can arrange that for an extra $10.

No Box addresses please - we can only send to physical addresses.

Returns:

We know you will LOVE your Hip Bag, but if you are not happy, please get in touch within 48 hours of receiving it - hello@runez.co.nz.

If it has something wrong with it - We will replace it ASAP! We will send you a return courier ticket and all you need to do is give it back to the courier, at no cost to you.

Changed your mind? - We get it, things change. If you think you can't gift it to a friend, then we will refund your purchase. We are happy to cover the cost of the return courier but will only refund you once the product is received in excellent condition.

Hip bag LIT running